Frequently Asked Questions
Everything you need to know about shopping with Eicgo.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to trace your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Do you ship internationally?
Yes, Eicgo ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I find the right size?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna.
Are your materials sustainably sourced?
At Eicgo, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade factories in our production process.